Division: CITY LIFE 

Unit: CREATIVE CITY  
Section:  LIBRARY OPERATIONS 
Salary:  AUD 68,942.00 per annum plus Superannuation (Remuneration stated is for the full-time position)
Employment status: Permanent 
Employment arrangement: Full Time - Monday - Friday 
Location: Sydney

Option to work under a 19 day month arrangement

At the City of Sydney our people are our most important asset and central to achieving our exciting and ambitious Sustainable Sydney 2030 – developing a green, global and connected city.

The City of Sydney Library Network of nine library branches is a key front line service in the community for local residents, students, visitors, tourists and workers.  The Library provides a space for our vibrant communities to grow, learn create and connect.

An exciting opportunity is available for Library Technician to join the City of Sydney Library Support Services team based at Town Hall.

The City of Sydney Library Network is seeking an enthusiastic individual who has demonstrated experience in delivering exceptional customer service, strong reader’s advisory knowledge and excellent organisational ability.

 The position will be accountable for the following:

• Managing the day to day operations of the Home Library Service, ensuring efficient team operations through the use of good judgment and effective supervisory skills.
• Organise, update and maintain customer information and operational documentation.
• Support and create an exceptional customer experience through fostering relationships with customers and using strong judgment to meet customer needs.
• Identify and address customer needs through accurate circulation, enquiry work and reader’s advisory knowledge.
• Sound interpersonal and negotiation skills through effective communication to provide accurate information, resolve issues, and suggest alternative resources.
• Identify, establish and grow partnerships with other City units, external organisations and community groups to promote the Home Library service.
• Support the development of team capabilities in customer service, technology and library trends through excellent coaching and knowledge sharing skills.
• Driving the Home Library delivery van confidently in the inner city.

Do you want to be part of something challenging and rewarding? Are you passionate about serving our community? The City of Sydney might be the right career move for you.

To apply:  Click on 'Apply' button below to complete your online application. 

Please upload your current resume and address the essential criteria (selection criteria) as stated within the position description that demonstrates how you meet the requirements of this role.

This role will require a Working with Children Check and a pre-employment medical check.

Position description: CLICK HERE to view or download the position description.

Applications must be made online via the City’s website by 11.59pm Wednesday 19th September 2018.

For further information contact: Anne Laidlaw, Library Operations Team Leader on 02 9265 9369 or Sharlene Louey, Library Collections Team Leader 02 9265 9471.

Employee Benefits: CLICK HERE for more information on the benefits of working in Council.

At the City we provide equal employment opportunity. We are committed to ensuring an accessible and inclusive work environment and encourage applications from people from diverse backgrounds and cultures.