Division: CITY LIFE
Unit: CREATIVE CITY
Section: SYDNEY NEW YEAR'S EVE
Salary: AUD 104,985.00 per annum plus Superannuation (Remuneration stated is for the full-time position)
Employment status: Permanent
Employment arrangement: Full Time
Location: Sydney CBD
Option to work under a 19 day month arrangement

At the City of Sydney our people are our most important asset and central to achieving our exciting and ambitious Sustainable Sydney 2030 - developing a green, global and connected city.

The Major Events & Festivals (MAJEV) unit is seeking an Audience Manager to work closely with the Head of Audience to develop and implement the Major Events audience strategy, and to plan, manage and deliver a world class customer experience for the Major Events portfolio.

The Major Events & Festivals unit delivers an events portfolio including Art & About Sydney, the Sydney Lunar Festival and Sydney Christmas, NAIDOC in the City, Capital Works launches, the City's Sydney Mardi Gras Parade entry, as well as the annual hallmark Sydney New Year's Eve event.

The primary purpose of the role is to ensure the City's events are accessible and safe, guaranteeing a world class customer journey is achieved by engaging effectively with all event audiences throughout each event's life span.

Key objectives are to plan, manage and coordinate public communications, artwork coordination, customer service and accessibility services for the Major Events and Festivals team. This role will effectively coordinate multi-disciplinary projects, collaboratively ensuring that audience and customer experience is not only an integral part of event development planning but is achieved to a high level of satisfaction at each event.

You will have demonstrated experience in management of effective audience/customer communications, marketing and digital content for large scale, public events, and in the provision of high level project management and delivery within a dynamic and challenging environment. You will possess maturity, discretion, sound judgement and the capacity to act autonomously, with demonstrated experience working in a positive, flexible manner in a busy, team-based environment.

Do you want to be part of something challenging and rewarding? Are you passionate about serving our community? The City of Sydney might be the right career move for you.

To apply: Click on 'Apply' button below to complete your online application. Please upload your current resume and address the essential criteria (selection criteria) as stated within the position description that demonstrates how you meet the requirements of this role. This role will require a valid Working With Children Check.

Position description: CLICK HERE to view or download the position description.

Applications must be made online via the City's website by 11:59pm Friday 8 February 2019.

For further information contact: Tanya Goldberg, Head of Audience, Major Events & Festivals at: .au

Employee Benefits: CLICK HERE for more information on the benefits of working in Council.

At the City we provide equal employment opportunity. We are committed to ensuring an accessible and inclusive work environment and encourage applications from people from diverse backgrounds and cultures.