• Temporary, full-time position
• Salary range $59,822 to $68,290 per annum, plus 9.5% superannuation

City of Ballarat has an exciting opportunity to join it's fast paced Customer Service Team in a temporary, full-time capacity. If you love providing efficient, friendly and high quality customer service in a busy and challenging environment then this is the role for you.

Key Selection Criteria

• Demonstrated ability to display empathic listening skills and a high level of written and verbal communication skills.
• Demonstrated ability to be resilient and positive within a fast paced and challenging working environment.
• Demonstrated ability to positively respond to a changing environment.
• Highly developed interpersonal skills.
• Demonstrated ability to acquire a thorough knowledge of the City of Ballarat’s services and procedures.
• Demonstrated high level of competence in the operation of windows-based programs; and the ability to quickly acquire knowledge of other relevant programs. 
• Demonstrated experience in the principles and practice of customer service. 
• Knowledge and understanding of health and safety issues relevant to work activities and work area.

To apply for this position please download the information pack and application cover sheet. Please ensure you address the Key Selection Criteria and complete the Application Cover Sheet.

Applications for the above position should be emailed to applications@ballarat.vic.gov.au.

Closing date: 5:00pm, Friday 13 March 2015.

For further information on this position contact Michael Riseley, Team Leader Customer Service, on 03 5320 5642.

The City of Ballarat is an EEO employer committed to the principles of workplace diversity.