Business Concierge Officer - City of Stonnington - GovernmentCareer - Local

First listed on: 09 November 2021

Business Concierge Officer

 

City of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington. If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.

We are building a safe and inclusive culture where our people are empowered to deliver their best work.  Embracing innovation and change, we continually deliver richer and higher quality services to a vibrant, diverse and iconic municipality. We are passionate and energetic, working as one team to build a healthy, prosperous and sustainable community. Progress is important to us, and we and make it a priority to invest in our people’s wellbeing, growth and development.

Please view the below documents for this position:

Job Description

As part of City of Stonnington’s Economic and Place Development Department this role provides a vital central point of contact for businesses within the municipality to seek varied and specialised advice related to local business. You will liaise with internal and external stakeholders and host initial business meetings to provide preliminary advice, support applications and advise on permits and related matters. Using a customer centric approach, you will build relationships within Council and host meetings with relevant departments regarding business applications and permits. Your organisational skills will help establish effective processes and systems to monitor and track the progress of applications and also report on the performance of the service. As part of a positive and supportive team environment, you will also provide assistance with delivering initiatives of the of Economic and Place Development Team.

This is a permanent full time position with an annual salary of $73,745 - $84,735 per annum + 10% superannuation + a monthly day off arrangement. 

Desired Skills and Experience

You will be an excellent communicator who can collaborate, influence and promote, building strong relationships with people from diverse backgrounds to support excellent outcomes. Your customer service skills will have you focused on continuous improvement for the customer experience and your ability to plan and organise your own work means that you can manage the competing requests and demands of the role.

Experience working in partnerships with others on initiatives and projects and an understanding of teamwork for effective delivery are essential.

To thrive in this position, you will have an ability to identify areas for improvement, influencing change, and finding solutions. This exciting position works with varied Stonnington’s businesses where will you be striving to make a positive difference each day.

Join Stonnington today. Work that matters. People who make a difference.  

Enquiries

For enquiries relating to the role, please contact Georgie Birch, Manager Economic and Place Development 0409 334 427.

For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333. 

Submitting your application 

Please address your suitability to the position within your cover letter and attach your CV / Resume. 

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

COVID-19 Vaccination Requirement

In line with the Chief Health Officers COVID-19 Mandatory Vaccination Direction, all persons engaged at City of Stonnington, regardless of their role, will be required to be fully vaccinated for COVID-19. Successful candidates will be required to provide acceptable evidence of their vaccination status.

Work for Stonnington today. Work that matters. People who make a difference.  

Enquiries

For enquiries relating to the role, please contact Hiring Manager Name on Number

For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333. 

Submitting your application 

Please use your cover letter to demonstrate to us that you have what is needed to ‘thrive’ (as noted in the Success Profile) and to tell us more about you; such as what your career aspirations are (keeping in mind our commitment to your growth with educational assistance, training programs and development opportunities), or maybe what your experience and diversity of thought can bring to the team (we love new ideas!), or why you are looking to work at Stonnington (besides the fact that we’re an innovative inner city Council in a great location, going through a tremendous digital transformation, and offer a great work life balance with flexible working options, hybrid arrangements of home and office, monthly days off, and an award nominated wellbeing program).

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

COVID-19 Vaccination Requirement

In line with the Chief Health Officers COVID-19 Mandatory Vaccination Direction, all persons engaged at City of Stonnington, regardless of their role, will be required to be fully vaccinated for COVID-19. Successful candidates will be required to provide acceptable evidence of their vaccination status.