First listed on: 20 July 2018

Customer Service Advisor (Administration)


Clarence Valley Council performs a range of functions and is one of the valley's largest employers. We have a reputation in the community for providing quality service and this is a credit to the teamwork, dedication and skill of our employees. We value our employees and provide a progressive, rewarding and flexible working environment.  Benefits include:

  • a 9 day fortnight
  • the opportunity to accrue time in lieu
  • support for study at TAFE and University level
  • the opportunity to 'purchase' leave
  • access to an Employee Assistance Scheme
  • Special Leave for RFS and SES volunteers
  • Defence Leave for members of the ADF Reserves 

To view the position description download here.

Clarence Care + Support is an independent and not for profit organisation that enables individuals and families to achieve a lifestyle of their choice. Every individual that connects with Clarence Care + Support is looking for the assistance they need to enrich their lives. The services we provide help them live and choose their lifestyle and remain living in their community.

Our services are provided by staff who will work to provide quality and caring individual supports whether in the home or in the community.  This is part of the vision and purpose of Clarence Care and Supportto deliver the highest quality community care services to enable all people to live a lifestyle of their choice.

Our staff receive extensive training and education to ensure we have confident, experienced and knowledgeable people to match with individual needs.  This also allows Clarence Care + Support to be an inclusive service for all in the community who may need support.

Clarence Care + Support is committed to enablement, community development and quality services for the aged and people living with a disability. We are proud our service is accredited for aged care service provision as well as a registered NDIS service provider.

This is a permanent full time position within Council’s Care & Support Section. The salary range for the position is $54,919 - $65,492, plus superannuation.

The position will be based initially at the Clarence Care & Support Maclean office but this may change, should business need identify other work locations to be more appropriate to deliver our services in future.

For further information please contact, Sue Jones, Senior Administration Officer on (02) 6645 0216.

A probation period applies to this position.

** Preferred applicants for this position will be required to undergo a Criminal History Check. ** 

Closing date: Monday, 6 August 2018 at 4:00 PM (NSW time).  

How to apply:

  • All applications must be lodged online via Council's website
  • Once you start your online application you cannot save and return later. 
  • You may wish to prepare your responses in a Word document, and then copy and paste into the fields below.
  • Attachments such as certificates and licences must be combined into one document before you attach them to your application.
  • You must use your own email address and not one used previously by another person that has applied for a position with Council.
  • For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website. 

For this application you will be required to supply a resume and relevant certificates and licences.

Council is an EEO employer and indigenous people are encouraged to apply.

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