Permanent Full Time
$90,503 - $100,237 pa, plus superannuation 

An opportunity has become available to support the transformation of Council’s customer service to be focused on the customer experience, leading business improvement projects that are focussed on driving efficiencies through digital innovation, service redesign and a ‘Community First’ customer centric service model.

To be successful within this role, you will be highly experienced in leading multi-faceted business improvement projects within a complex customer facing environment.  Your capacity to facilitate productive relationships, deliver on intended results, optimise the digital customer experience and successfully drive change will also position you well. 

To be part of this exciting opportunity in a progressive and leading organisation, you must clearly address the Key Selection Criteria outlined in the online questionnaire.

For further enquiries please contact: Jane Tyzack, Manager Community First and Digital Mobilisation on (03) 9742 0834

Applications close:  Sunday 26 February 2017

Only people with the relevant right to work in Australia and agree to undertake necessary pre-employment checks as required may apply.