http://local.governmentcareer.com.au/
We are Water NSW’s bulk water supplier, river operator and your one-stop shop for licensing, water trades and water information. We supply two thirds of water used in NSW from our 42 dams, rivers and pipelines to regional towns, irrigators, Sydney Water and local water utilities.
WaterNSW is seeking an experienced Service Improvement Manager to join the Customer Service Assessments and Approvals team.
In this hands on role you will lead a small team to facilitate and champion within Assessments and Approvals everything from small process/service improvements to change projects, particularly with regards to improving the effectiveness of our regulated licensing and approvals processes, implementing regulatory change and quality assurance, in order to enhance our customer service proposition and mitigate risk in a complex regulatory environment.
Key Responsibilities will include:
To be successful, you need to have:
Qualifications required:
In Return:
WaterNSW is committed to the safety of employees and wider community, as such, full vaccination against COVID-19 will be a condition of entry to all our workplaces. All applicants will need to meet this condition.
The successful applicant will be required to undergo pre-employment checks including a National Police check and medical check. Any offer of employment will be subject to successful clearance of these checks.
Queries can be directed to: Recruitment@waternsw.com.au and the Position Description can be accessed here.
All applications must be lodged via an online application below - emailed applications will not be accepted.
Please note: Only shortlisted candidates will be contacted.