Salary $87,916 + 9.5% Superannuation

Temporary Full Time to 4 March 2018

City of Melbourne is committed to supporting flexibility. Applicants seeking flexible and part-time arrangements are encouraged to apply.

City of Melbourne are known for many things and one branch that continues to stretch for improvement is our On-street Compliance Services. This branch operates for 2 main functions:

• To ensure compliance of on-street parking in the municipality to help make car parking spaces more readily available for residents, businesses and visitors.
• Helping make the city a cleaner, safer and more amenable space by ensuring compliance under various local laws acts. 

In order to support our 150+ staff we need to ensure our officers are developing their skills, and are complying with regulations. Currently our On-street Compliance Services Branch is looking for a Learning and Development Officer to join their team.

The Position… supports and leads the delivery of training and development services and activities to ensure all staff within the On-street Compliance Services Branch are appropriately skilled.  You will provide direct learning and development support through training programs and activities, staff induction, refresher training, and assessment of individual key competencies to meet On-street Compliance Services’ overall performance goals and service delivery standards.

You will be responsible for contributing to strategic capability planning, and individual coaching.

Reporting into the Program Manager Business Performance, the Learning and Development team provides capability planning, induction training, and support to all On-street Compliance Services staff. The team also ensures On-street Compliance Services Branch are leaders in internal and external training solutions for industry through ongoing research, development and delivery of best practice programs.

We are looking for someone who has training and assessing background, that leads with a coaching style approach.

Experience in training in a regulatory department would be highly advantageous!

You will have…

• Current Certificate IV in Training and Assessment or a diploma/degree in Adult Education (or in progress)
• Ability to design and develop training content in line with current training standards and mee the needs of adult learners.
• Proven experience in developing and delivering training programs (including train-the trainer) and providing learning and development advice and support to staff and people managers.
• Ability to undertake individual and group training needs analysis, and the ability to develop appropriate programs to address skill gaps.
• Excellent interpersonal, verbal communication and negotiation skills, including an excellent manner for customer service
• Proven skills in written communication, including the ability to produce quality training materials, internal/external correspondence and reports.
• Proven problems solving and decision making skills.
• Ability to demonstrate initiative and independence, establish own and team priorities and work with limited direction and supervision.

Demonstrated knowledge of the legislative and regulatory framework relating to the relevant sections of the Local Government Act and other relevant Acts and Local Laws, or proven ability to develop the knowledge required within a short timeframe is highly desirable

To view the physical requirements of this position, please see below under Position Information.  

 
How to apply…

As part of the online application form you are required to:

• attach your resume
• attach a separate cover letter
• respond to the selection criteria, in a separate document, as listed above under ‘You will have…’

Please address your covering letter to Ross Nicholson, Acting Program Manager Business Performance

The position description for this role will not be provided at this stage of application.

The advertised closing date and important information before applying for this position can be found on www.melbourne.vic.gov.au/careers

City of Melbourne’s People and Culture Operations Team welcome your general questions on (03) 9658 9140 between the hours of 8.30am and 1pm Monday to Friday.

City of Melbourne is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion.

If you have a disability and require advice and support during the recruitment process, we encourage you to apply or contact us on the details listed above.

City of Melbourne recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and encourages Aboriginal and Torres Strait Island people to apply.

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