• Permanent, 4 x 4 (4on x 4off) roster pattern position
• Employee discounts program
• $82,099 plus 30.15% Loading + 3% Safe City Allowance + 10.5% Superannuation

We are the City of Melbourne, a City of possibility and place to be bold and inspirational. 

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community.  Each day, we work with passion and purpose so that together we achieve incredible things.

Together we Make the Difference

How this position will Make the Difference to City of Melbourne…

Bring your exemplary customer service, strong stakeholder management and communication skills to this Local Laws Officer role. You will provide local laws, littering, smoking compliance and enforcement which actively promote compliance and understanding of the Activities Local Law, Environment Local Law, Environmental Protection Act, and other legislation where applicable, for the safety and benefit of the community and visitors to the City of Melbourne.  

You will proactively identify breaches of legislation and respond to requests for service with the relevant legislation, take necessary action to achieve compliance, issue appropriate compliance notices (including infringements) and, where necessary, participate in the prosecution of offenders in the courts. You will also play a key educational role within the community, and provide a high level of support to specific educational and enforcement campaigns.

Comprehensive training will be provided to the successful individuals.

This role would ideally suit someone who likes keeping active whilst working outdoors all year round.

What you will bring… (Selection criteria)

• Ability to demonstrate and display City of Melbourne Values – accountability, integrity, courage, respect for self and others, and striving for excellence.
• Ability and willingness to adapt to a dynamic work environment with a flexible and positive approach to change, and personal learning and development.
• Excellent customer service skills and an ability to deal with customers at all levels in a tactful and courteous manner.
• Proven skills in written communication including the ability to prepare status reports, statistical information, and recommendations for improvements to processes, procedures and methods of work.
• Demonstrated skills in conflict resolution and the ability to remain calm, objective and in control when dealing with customer issues and concerns.
• Sound computer skills including ability to use customer databases, the Microsoft Office range, including Word, Excel, Powerpoint and Outlook, and other technologies used in compliance and enforcement activities
• Hold a valid Full Australian Driver Licence

Desirable...

• Tertiary qualifications in a related discipline such as Certificate IV in Local Government (Regulatory Services) and or equivalent relevant experience. 

To view the physical requirements of this position, please see below under Position Information. 

NOTE: Shortlisted candidates will be required to attend a In Person Assessment Centre on:

Friday 10th February 2023

9.30am - 12.00pm (allow upto 2.5hrs)

Council House 2, 218 - 240 Little Collins St, Melbourne, Victoria 3000

(You will be notified via email by Thursday 2nd February if you have been shortlisted to attend the Assessment Centre so remember to check spam email) 

How to apply…

Click 'Apply' below

Please attention your covering letter to: Tony Rusev, Team Supervisor, Local Laws

For further information about the position, please contact Tony Rusev - Tony.Rusev@melbourne.vic.gov.au

Applications will be accepted up until 11:45pm, Tuesday 31st January 2023

If you have any questions regarding our recruitment process, please read our FAQ's - City of Melbourne - Recruitment Frequently Asked Questions

If you have any questions, or for more information, please contact careers@melbourne.vic.gov.au

For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best.  As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.